Neptune.com Review Summary

Neptune.com is a company of timeless furniture and furnishings with decades of experience. Its stores cover never-ending collections that include sofas, kitchen, lighting, and more.

Highlights

  • Everyone seeking appealing, sustainably crafted furniture will appreciate this brand.
  • Its timeless products are crafted from eco-friendly materials, featuring stylish designs and a durable build. This ensures the long-lasting beauty in your home.
  • One concern to be aware of is that some customers have reported experiencing late shipping.
  • We rate this brand an 80/100 score thanks to its jaw-dropping furniture collection. They have proven good looks and quality.

Other destinations where you can find furniture are John Lewis & Partners and Darlings of Chelsea. There are many more furniture store options available on the market. So, let’s see the reason why you should or shouldn’t try this brand in our review!

About Neptune.com Furniture And Furnishing

Most readers are likely already familiar with Neptune.com. It’s a long-standing brand with decades of experience in the UK furniture industry. In fact, its widespread stores in the UK and the EU make it hard not to recognise it.

About Neptune.com Furniture And Furnishing

With a long history, this brand is the go-to choice for those seeking an extensive range of high-quality, aesthetically pleasing furniture and home furnishings. It stated that they are made of sustainable material with superb craftsmanship.

The unparalleled fame is also evident in its feature in The Cheshire MagazineMa Ha Magazine, and other publications. Its social media even garnered 483K followers on Instagram and 137K on Facebook.

If you’re new to this brand, you may wonder why it gains so much popularity. So, let’s put aside its enormous name. Read every section of our Neptune.com review to learn more about the company, products, testimonials, and service!

Other opinions about Neptune.com

Opinions and insights gathered from trusted review articles and authoritative websites covering Neptune.com.

Review by thecheshiremagazine.co.uk thecheshiremagazine.co.uk
“Neptune launches the masterclass in a timeless style collection that focuses on British design, heritage craft and modern living.”
Review by mahamagazine.co.uk mahamagazine.co.uk
“This premium interior brand has long been the benchmark for design and quality.”

Overview Of Neptune Furniture Outlet

The history of Neptune UK dates back to 1996. John Sims-Hilditch and Giles Redman started this company by simply offering hammocks. They successfully sold 5.5K hammocks in the first year.

Year by year, their business expands by offering a range of garden furniture, interior tables and chairs, homeware, and kitchenware. From this simple start, the industry has now become one of the largest UK companies offering furniture and furnishings.

Initially, its headquarters were located in Chippenham Barn, but the company relocated to Swindon, Wiltshire, in 2012. In that year, it also opened its first store in Winchester. It even opened Neptune’s first European store in Berlin, Germany.

To meet today’s shopping convenience, it creates an easy-to-navigate online website backed by superb customer service. The brand will continue to strive to maintain its dedication to materials, craftsmanship, service, and sustainability.

Neptune.com Reviews

Neptune.com is a long-standing furniture company offering an expansive collection of kitchen accessories, garden furniture, and more. It has everything to spice up every room in the home.

Neptune.com Reviews
Image:facebook.com/NeptuneHome

In addition, all of its products are expertly made with responsibly sourced natural materials and thoughtful designs. It will ensure durability for years of use while being effortlessly aesthetically pleasing for any home atmosphere.

Neptune UK Collections

Furniture Dining, Living, Kitchen, Storage, Bedroom, Garden, Bathroom, etc
Accessories Tabletop, Storage, Home Accessories, Candles, Fragrances, Wall Hangings, Lighting, Textiles, etc
Finishes & Fixtures Fitted Lighting, Paint, Fabric, Surfaces, Hardware, etc

Explore its collection to find something that suits your home style preference. Besides, it offers giftcards that are perfect for a unique birthday or Christmas gift.

Are you curious about its home furniture? Our Neptune.com review is pleased to highlight some of the best sellers in the following sections.

Neptune.com Kitchens Reviews

Seeking an upgrade for your kitchen? This brand currently promotes its freestanding kitchen in its collection. And something that must be in your kitchen is the Neptune Borough Oak Freestanding Kitchen Island.

Neptune.com Kitchens Reviews
Image:neptune.com

This freestanding island is crafted from natural oak, using traditional mortise and tenon joinery and Natural IsoGuard protection to ensure its long-lasting durability. Then, it’s topped with a solid Carrara marble worktop, adding a nice touch of contemporary softness.

Additionally, the four dovetail-joined oak drawers and recessed handles provide ample storage for your kitchen essentials. It even has spare space for up to three bar stools. With its function and design, this is a perfect showstopping centrepiece for your kitchen.

Borough Oak Freestanding Kitchen Island Details

  • Dimensions: W 1700mm x H 915mm x D 850mm
  • Material: Oak, Carrara marble

Interested in upgrading your kitchen with this functional and aesthetic freestanding island? Then, arrange this Neptune Kitchen Island in your space at the price of £3,295!

Neptune.com Kitchens

Price £3,295 • neptune.com

Neptune.com Paints Reviews

Neptune Driftwood Paint is the best-selling water-based paint with low VOC. It’s a slightly darker shade in Neptune’s Timber palette, which can be described as a putty tone.

Neptune.com Paints Reviews
Image:neptune.com

The hue suits most colours, especially when paired with Walnut, Silver Birch, Chestnut, or Cactus. It’ll create a calm yet cosy atmosphere in the room.

This paint is available in two matt and glossy finishes. The Eggshell comes in a glossy 20% sheen level and Emulsion for a shine-free matt finish. However, a two-coat application is recommended.

Neptune Driftwood Paint Details

  • Colour: Driftwood
  • Size: Sample pot, 2.5 L, 5 L
  • Drying Time: 1-2 hours

For the price, it ranges from £5 to £80, depending on the price you choose. Therefore, choose the sizes and finish now to start bringing the calm and soft touch to your space with this water-based paint!

Neptune.com Paints

Price £5 • neptune.com

Neptune.com Sofas Reviews

Now, it’s time to bring the laid-back Belgian chic look to your space with this Neptune Long Island Sofa. This is a cosy sofa that will easily add comfort and beauty to your space with its simplicity.

Neptune.com Sofas Reviews
Image:neptune.com

The sofa features a removable loose-lined slipcover that precisely fits the kiln-dried solid tulipwood frame. Meanwhile, the flowing skirt and kick pleats balance the neat tailoring and relaxed style.

For ultimate comfort, the laid-back cushions and supportive foam core seat cushions are generously filled with a feather and fibre mix. The chair also features a serpentine-sprung seat, providing comfortable suspension.

Neptune Long Island Sofa Details

  • Dimension
    • Medium: W 175cm x D 95cm x H 82cm
    • Large: W 210cm x D 105cm x H 82cm
    • Grand: W 235cm x D 105cm x H 82cm
  • Material: 100% Linen, tulipwood

This sofa is available in various fabrics and colour options for customisation. So start personalising your comfy, laid-back Belgian sofa at a price starting from £3,495!

Neptune.com Sofas

Price £3,495 • neptune.com

Neptune Cushions Reviews

To make your sofa more snuggly, a cushion is a nice addition. If you’re looking for one, consider this Neptune Grace Cushion Orla. This is a large square cushion featuring a stylised thistle-print Orla fabric.

Neptune Cushions Reviews
Image:neptune.com

This stunning pattern is digitally printed in linen cotton with a block print feel in a clay-like apricot colourway. Further, it features the unpiped edges for a cleaner look.

Additionally, the duck feather-filled inner pad enhances comfort, allowing you to sink into a soft surface. The concealed zip provides a neat finish without disturbing the appearance.

Neptune Grace Cushion Orla Details

  • Colour: Apricot, Flax Blue, Saffron, Trellis, Moss
  • Dimension: 57x57cm, 35x55cm
  • Weight: 0.98kg
  • Material: 60% Linen, 40% Cotton, 100% White Duck Feather

How about adding this cushion inspired by 19th-century spongeware to match your sofa? Purchase this vintage and soft cushion at £69 or £105, depending on the size you choose!

Neptune Cushions

Price £69 • neptune.com

Neptune Lighting Reviews

Time to brighten up your home with this stylish Neptune Hanover Wall Light. This lamp features a traditional yet understated design, characterised by a rectangular backplate and a slender stem.

Neptune Lighting Reviews
Image:neptune.com

It features a polished nickel finish and a neutral linen blend for a seamless and crisp look. This design will seamlessly blend with any decor, particularly for those who want to showcase a contemporary style.

The timeless, Regency-inspired metal lighting is available in multiple shade options for you to choose from. These include warm white and Harry Cloud shades.

Neptune Hanover Wall Light Details

  • Shade: Henry Warm White, Henry Harry Cloud, Oliver Warm White, Oliver Harry Cloud
  • Colour: Nickel, Bronze
  • Dimension: H 35cm x Dia 12.6cm
  • Weight: 0.81kg
  • Material: 60% Cotton, 22% Linen, 18% Viscose, Steel & Aluminium

Starting from £110, you can install this wall lamp shade for a classic touch. Don’t forget to choose the shade and colour that match your interior!

Neptune Lighting

Price £110 • neptune.com

Who Is Neptune.com For?

Neptune.com is designed for everyone looking for home furniture and furnishings. It offers an extensive range of furniture options that suit any space, including kitchens, bedrooms, living rooms, gardens, and more.

Its collection encompasses various home styles, from vintage to contemporary. Moreover, eco-conscious individuals would appreciate this brand, as it utilises sustainably produced and sourced products.

Neptune Furniture Reviews: What Do Customers Think?

The Neptune.com customer reviews are the best place to find both the positive and negative aspects of the company. Thankfully, it has thousands of reviews on Trustpilot and other review platforms.

Neptune Furniture Reviews: What Do Customers Think?
Image:facebook.com/NeptuneHome

Ratings and Reviews

  • Trustpilot: 4.6/5 rating from 7,723 reviews
  • Houzz: 4.5/5 rating from 2 reviews

Its ratings from customers are high, indicating that they have minimal issues with the product and the purchase. Further, a positive Neptune review stated:

… The whole shopping process was quick and easy. They guided me super well at the start of the process. Its team did an excellent job of fitting and painting the units. Furthermore, the paint quality’s finish is superb.

You must be curious about the negative opinion. Read one of the complaints from buyers:

… Neptune.com in Hove provides lovely designs and friendly staff with excellent advice. However, we faced delays and missing parts due to communication issues. While the support team is supportive and welcoming …

Most buyers have no issues with the products. They like the durability, design, and service. Nevertheless, there is a mixed opinion about the late shipping and other minor problems. The customer service team and return policy always ensure that everything is made right, though.

Is Neptune.com Worth It?

All of its products are thoughtfully designed using sustainably sourced materials and premium craftsmanship to guarantee beauty and durability. Neptune also offers an extensive range of furniture and furnishings that cater to an assortment of styles.

Is Neptune.com Worth It?
Image:facebook.com/NeptuneHome

Furthermore, the brand provides excellent customer service, including a warranty, a return policy, and an attentive support team. Considering all these factors, we declare that Neptune.com is a worthy addition to your space.

Neptune.com Pros And Cons

We recommend investigating Neptune.com’s pros and cons. It will allow you to avoid disappointment with your furniture purchasing decision. So, check the table below. 

What’s good
  • Aesthetic, timeless designs
  • Sustainably sourced materials
  • Customisable material
  • High-quality craftsmanship
  • Built to last a time
  • Expansive product collections
  • Free shipping
  • 28-day return policy
  • Lifetime warranty
  • Supportive customer reviews
  • High ratings from buyers
Watch-outs
  • Late shipping
  • Lack of review on the official store

Neptune.com Shipping Policy

The official Neptune.com site offers shipping to the United Kingdom, Ireland, Guernsey, Jersey, and the Isle of Man. Further, the ETA can take up to 21 days, depending on the location. Visit the “Track My Order” page for the exact estimated time of arrival.

Additionally, the brand offers free standard shipping on orders over £150 in the UK and €250 in Ireland. Aside from standard shipping, it has Premium, Project, and Next Working Day deliveries. For more information, please visit Neptune’s shipping page.

Neptune.com Return Policy

Give your mind peace when purchasing furniture, as Neptune offers a 28-day return policy and a lifetime warranty. You can also cancel the order within 7 days of placing it.

This return is only applicable to products in original packaging with no signs of use. Then, the company will provide the refund minus the delivery charge. Complete the Returns Form to initiate the refund process.

How To Contact Neptune.com Outlet

Want to get in touch with Neptune outlet customer service? Whether you want to talk or chat, use the Neptune.com contact details below:

  • Email Address: [email protected]
  • Phone Number: 01793 934 004
  • Live Chat: Lower right bubble
  • Form: Contact Us
  • Social Media: @neptunehomeofficial

Headquarter Address

Blagrove, Swindon
Wiltshire, SN5 8YG, United Kingdom

Neptune.com Discount Code And Sale

Does Neptune offer discounts? Nice question. Neptune.com offers numerous promotions that you can harness to get the best deals. Here they are:

Where to buy Neptune.com?

If you want to purchase furniture from the comfort of your home, visit www.neptune.com. Its official store carries many furniture and furnishings with clear pictures and descriptions. Besides, it has an easy online shopping process.

Alternatively, Neptune stores are available in many locations in the UK. Its showrooms have a unique design that feels like home. Visit its ‘Near Me’ store locator page to find its exact address, covering locations such as Swindon, Bath, Fulham, Winchester, York, Cambridge, and Tonbridge.

Conclusion of Neptune.com reviews & ratings

Thanks to its extensive furniture collection, this brand is a one-stop store for all your dream house furnishing needs. It features carefully curated furniture made from natural materials, boasting timeless design and durable construction.

Its furniture will never fail to enhance the beauty of your home with its timeless British design. So, beautify your home sweet home with the most bewitching furniture from Neptune.com!

Editorial notes reflect aggregated buyer feedback and our independent editorial review of publicly available information. They are for informational purposes only and do not constitute endorsements. Purchases are made at your own discretion, and we are not responsible for transactions or outcomes related to this store. Experiences may vary.